Services

Merchandising

Merchandising is a field we are experts in – our  Field Marketing department deals with our clients’ products in the majority of distribution channels in Poland. Merchandiser’s duties include:

  • Working in the stockroom
  • Shelf replenishment according to the client’s planogram
  • Buiding up promotional stands (promotional displays, end-isles)
  • Installing large POSM (secondary displays, stands, etc.)

Merchandiser is an ambassador of our clients’ products, so one of his objectives is to create and maintain good relationships with store staff. Stores tended by Option One are regularly visited, according to a predetermined schedule; results are reported with the use of mobile applications.

Option One’s offer also includes Visual Merchandising – building up window displays in stores, pharmacies and other points of sales.

merchindising

Outsourcing Sales Force

Outsourcing Sales Force is a service which enables our clients fast, flexible and cost effective access to well trained, professional Sales Representatives.

Outsourcing Sales Force Manager and the client agree on the strategy to reach point of sales to be carried out by Option One team. Option One Sales Representatives visit stores listed on the call file to collect orders and install POS materials. Outsourcing Sales Representatives also enables ex-car selling of the entrusted goods, including cash management and invoicing in the name of the Client, distributor or Option One. A sales campaign usually covers several thousand points and it is Option One’s responsibility to supervise the cooperation between Client’s regional representatives, distributors, warehouses and our Outsourced Sales Force.

Demonstrations and activations

Option One’s  experienced Hostess and Animation Teams enable direct contact with the end-user promoting the product or service. All animations organized and recommended by Option One, take different forms depending on product characteristics and target group (sales animations, tasting, sampling).

Our offer includes:

  • Performance of trained personnel (Hostesses, Presenters, Animators male/female)
  • Design, production and supply of all necessary POS materials (disposable tableware, uniforms, stands, samples)
  • Storage and transportation.

Before the campaign starts, each Hostess/Animator undergoes mandatory product and job training.

Sales animations are often sales targeted; due to this fact, the Clients can be sure of commitment of the whole team, for the Hostess the target is a clear indicator of the expected sales levels.

Additionally, for high profile Animation Teams, there are coaching programs combined with Mystery Shoppers activities.

Shopping mall events

Events are targeted directly towards the shoppers and organised mainly at shopping malls. As a rule, we offer full-service projects – designing the whole event, negotiating with shopping malls, producing the scenery and outfits as well as complete logistics.

Retail audits

Covering several hundred stores, we capture and analyse data regarding prices, promotion compliance or out-of-stock products. All information is collected by independent teams of qualified Auditors, who – as a rule – are never employees of a store nor our Merchandisers, Hostess, etc. Audit methodology is always agreed individually with the Client. As a result of our work, a comprehensive report along with raw data file is delivered.  We also specialise in Mystery Shopper research, specialising in FMCG (incl. on-trade /off-trade drinks and beverages locations) as well as Consumer Electronics sectors.

POSM logistics

We take over from our Clients’ the total POSM management process. POS materials are often delivered to our Merchandisers to be installed in stores that we have in coverage. In other cases, we keep track and deliver them to Client’s own Sales Force Representatives.

We use central warehouse located close to Warsaw and 13 local storages facilities throughout Poland. Most of the shipments are executed under “next day delivery” schedule.

Logistyka POSM

B2C contests and lotteries

We develop various types of B2C contests and lotteries, organised nationally of just within selected retailers.

Our offer includes:

  • Developing creative idea
  • Promotion’s mechanics
  • Legal and tax services
  • Development of web and mobile-based applications used for registration, proof-of-purchase collection and communication with participants of the program
  • Printing and in-store installation of POS materials
  • Prize selection and purchase
  • Selection of winners, incl. necessary legal aspects
  • Prize delivery

Incentive schemes for Sales Force

We create and operate long-term motivation programs for Sales Representatives.

Option One offers:

  • Creation of the program’s mechanics, including all necessary legal services
  • Printing of promotional catalogues and communication materials
  • Registration of participants, tracking their sales/purchase record and updating the e-data base
  • Prizes supply and shipment
  • Comprehensive communication with the participants